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Legal Terms and Conditions

These legal terms apply for any use of or purchase through the woolsboutiqueuomo.com website and form a contract between the Customer and:
Wools Boutique Uomo Sàrl
Grand-Rue 13
1204 Geneva Switzerland
CHE-163.489.529

The Company is referred to hereafter as "WBU''

Legal terms
This notice contains the legal terms and conditions that govern the website woolsboutiqueuomo.com. By accessing the woolsboutiqueuomo.com website, users agree to follow and be bound to all conditions contained herein. WBU reserves the right to ask users who do not accept or do not intend to comply with these terms to refrain from using the website woolsboutiqueuomo.com. Access to the site and related services is intended solely for personal use. Viewing the woolsboutiqueuomo.com website offers customers information about products for sale, as well as the opportunity to purchase said products. These legal terms apply for any use of or purchase through the wools.it website and form a contract between the Customer and WBU.


Products and images online
woolsboutiqueuomo.com declines any responsibility for the possibility that, due to a particular configuration of the computer and /or mobile device used by the Customer or its malfunction, the colors of the products displayed on the site present slight differences compared to the originals; specifically WBU attempts to obtain the most realistic results possible by presenting photographs taken with artificial light, taken in photographic studios, and, in certain cases where possible taken outside with natural light. The images contained on the wools.it site are the property of WBU. Any use of such images not authorised in writing by WBU will be prosecuted according to law. For more information, write to info@wools.it 


Product availability
The assortment of items presented on wools.it reflects the exact availability of each item by size and color. WBU, as an authorized reseller of all brands present on the woolsboutiqueuomo.com website, guarantees the authenticity of each item. Upon receipt of a purchase order through the wools.it website, WBU reserves the right to confirm the availability of the items purchased, to confirm the validity of the transaction by credit card or bank transfer, and to check the details of any previous transactions made by the Customer on wools.it. In the event that the item ordered is not available, or if for any reason the order as requested by the Customer cannot be processed, WBU will provide to the Customer timely notification and any related reimbursement. 


Property - Copyright and trademark
woolsboutiqueuomo.com and the entirety of its content is the property of WBU. This includes documentation, images, characters, designs, music, software, codes and format scripts, and templates customized for and used on the Shopify.com platform. The material on this website is protected by copyright. Any reproduction, modification, transmission, publication or redistribution to third parties for commercial purposes is strictly prohibited without the express written consent of WBU. WBU does not allow the use of any content or trademarks on the site for any purpose beyond those stated above.

Order fulfillment
WBU reserves the right to refuse an order in the event that Shopify Payments trust used for credit card payments, PayPal, or the bank are not able to receive verification /validation by the bank and/or the Customer's credit card company. WBU reserves the right to refuse fulfillment of an order to anyone at any time.


End customer
WBU uses the site wools.it with the aim of offering a service reserved exclusively for its own customers. The products sold on the wools.it website are intended for the End Customer. By End Customer, WBU means a natural person acting for purposes unrelated to business, professional or legal activity, not limited to the resale of goods purchased on  wools.it. Therefore, WBU invites all users that do not fall within the End Customer category to refrain both from trying to establish business relationships with WBU and from sending purchase orders for its products through third parties. In view of the commercial policy described above, WBU reserves the right not to process orders from persons that are not End Customers or orders that do not conform to the aforementioned commercial policies.

Customer requirements
To place orders on woolsboutiqueuomo.com, customers must: 
- Be the End Customer as defined in the "End customer" paragraph
- Be at least 18 years old
- Possess the necessary requirements to be able to enter into legally binding contracts
- Have a valid e-mail address
- Possess a valid credit card for payment: Visa, Mastercard, American Express, or a verified PayPal account, or a bank account, or an Apple Pay account.


Liability disclaimer
WBU publishes information on its website in order to provide a service to its customers; however, it accepts no responsibility for possible technical or factual inaccuracies and/or typographical errors, which will be corrected as soon as WBU is informed of such errors. 
WBU also reserves the right to make corrections and changes to the website whenever necessary, without prior notice. 
WBU does not guarantee that the information published on its website complies with the laws in force in the Customer's country of residence. 
WBU accepts no responsibility for any problems, damage or risks the user may encounter while accessing the site. 
WBU guarantees that its website wools.it is protected according to international standards for the Internet. When used properly, the user is protected from the risk of viruses. 
WBU accepts no responsibility for any malfunctions associated with the disabling of cookies in the user's browser. 
WBU reserves the right to amend/revise the terms and conditions contained in this legal notice by updating it at any time deemed appropriate, without any obligation to give prior notice. 
The user must comply with the terms contained in this legal notice and periodically check for updates, changes and corrections.

 

Online Shopping
To place an order, Customers must register on the wools.it website and log in. Registration requires the entry of personal data (name, surname, address, country, etc.) necessary for the correct management and processing of the order. This information is held as strictly confidential and is in no way disseminated (for further details, please consult the "Privacy Policy" of this site). Customers can choose and purchase the desired items; for each product size and respective quantity can be indicated. After selecting the size and quantity of the single item, the Customer can proceed with the order by processing the items added to the Cart. Customers will receive updates on the status of the order at the e-mail address provided during registration.
In particular, they will receive e-mails relating to:

  1. Confirmation of receipt of order
  2. Confirmation of order shipment containing the tracking number

Payments
Customers can pay by:
- Credit card (Visa, Mastercard, American Express)

- ApplePay
- Paypal
- Bank transfer

Credit card
Payments are accepted through Visa, Mastercard, American Express.
It is necessary to enter credit card details in order to proceed with product purchase. This data is processed by a secure electronic system managed by the Shopify Payments platform, aimed at not disclosing or allowing the acquisition of information by third parties.
If the credit card is valid and there are sufficient funds available, payment will be immediate. Any delays in processing the order may depend on checking credit card validity or on conducting anti-fraud checks.
Following these checks, WBU reserves the right not to process the order and not to proceed with the transaction.

Paypal
Customers can pay through their Paypal account. WBU may refuse to send orders to a different address than that registered on the Paypal account.
Any delay in the shipment of the order may depend on verification of the transaction.
Following these checks, WBU reserves the right not to process the order and not to proceed with the transaction.

Bank transfer
It is possible to proceed with the payment by bank transfer, indicating the order number. Customers must send a copy of the payment receipt by e-mail to info@wools.it within 24 hours of confirmation of receipt of the order. As soon as the sum is credited, on average 2/3 working days, the order fulfillment procedure will be activated. Otherwise, if a copy of the payment receipt is not sent within the specified time, the order will be canceled.

Swiss law
Users who access this site declare that they accept that all questions relating to the use of the site wools.it are governed by the current legislation of the nation of Italy. WBU gives no guaranty that the content of the site complies with laws in force in other countries. It is expressly forbidden to access the woolsboutiqueuomo.com website from places where its contents are considered illegal. Users who choose to access the website from such countries are fully aware of the legal consequences and sanctions they may be subject to and will be solely responsible for compliance with local laws.